Have a question, suggestion, or feedback? We're here to help! As a small team passionate about helping runners, we value every message we receive.
What We Can Help With
- Technical Issues: Calculators not working, display problems, mobile issues
- Feature Requests: Ideas for new calculators or improvements
- Questions: How to use our tools or understand the calculations
- Feedback: What's working well and what could be better
- Partnerships: Running clubs, coaches, or websites wanting to collaborate
- Media Inquiries: Press or content creators
Response Time
We're a small team, but we aim to respond to all emails within 48 hours. During busy periods (race season!), it might take up to 72 hours. We read every message we receive.
Before You Contact Us
You might find what you need faster by checking:
- About Page: Learn how our calculators work and the science behind them
- Calculator Instructions: Each calculator page has usage tips
- Clear Your Browser Cache: Many display issues can be fixed by refreshing the page
What to Include in Your Message
To help us assist you faster, please include:
- Which calculator you're using (5K, Marathon, Pace Per Mile, etc.)
- What device/browser you're on (iPhone Safari, Chrome Desktop, etc.)
- What you were trying to do
- What happened instead
- Screenshot if relevant (super helpful!)
Connect With the Running Community
While we don't have social media accounts yet, we love seeing runners share our tools! Feel free to:
- Share our calculators with your running club
- Post your race splits calculated with our tools
- Tag us if you use our calculators (we might miss it, but we'll appreciate it!)
Partnership Opportunities
Are you a:
- Running blog or website looking for free tools to embed?
- Running coach wanting to recommend our calculators?
- Race organizer wanting to help participants plan their pace?
- App developer interested in integration?
We're open to collaborations that help more runners! Email us at runpacecalculator@gmail.com
Privacy Note
When you contact us, we'll only use your email to respond to your message. We don't add you to mailing lists or share your information. Read our full Privacy Policy.